Delivery usually takes around 24 to 48 hours. Orders will be delivered according to the time that customers have chosen while ordering in the checkout page. Regardless of amount of orders, shipping fee is flat rate and the amount is 15,000 T for Tehran. 25,000 T for closer cities, and 30,000 T for other cities. If the product is not available, fill out notify me section in the selected product, and you will be notified when it's in stock. Usually it takes 2 or 3 days for a product to get back in stock.
If you want to add any additional information for your order send us an email using contact page or firstname.lastname@example.org. Check your parcel at the present of the delivery man, and notify us if there is any problem at the moment. In case of busy time we may use "ALOPEYK" or "SNAPBOX" to deliver our parcels. Please be aware that your phone number and address will be passed to those applications. Be prepared to get phone call from delivery man at the time. If your delivery time frame has been gone, get in touch with us at email@example.com and we will look into it for you. If we haven’t managed to cover everything here, email our customer service at firstname.lastname@example.org and they’ll do everything they can do to help.