Of course we want you to LOVE your item, but returns or exchange are inevitable please find below our return/ exchange policy:
- Request of return / exchange must be done within 3 days from the date of purchase.
- Merchandise must not be worn, altered, or washed with all of the original tags attached.
- Exchange is only available for a different size or color of the same item.
- If you would like to exchange for a different item/s, please return for a refund and place a new order.
- Please enclose a copy of a completed exchange / return form together with the returning item/s.
- You can return your parcel with any non-signature required postage service.
Step 1: Please proceeds to "Order History" page and click on the order you wish to perform an exchange/refund. Print out the order details using the print button at the end of the page. .
Step 2: Print out the Return / Exchange form and Send these two printed documents along with your parcel.
Step 3: You will receive an email or call from us once your request is completed.
Customer Service Care: firstname.lastname@example.org